Terms and Condition

TERMS AND CONDITIONS:

Scope of Terms - These terms govern all reservations made through our Hotel Website.s sd
Acceptance - You accept these terms on behalf of all members of your party.
Printing of Invoices and Email Receipts - Once you have finished your reservation, you will be given an email receipt of your booking. Kindly print this email receipt and store it for safekeeping. We will refer to this receipt for any modification or changes that would be done on your booking.
Transaction Security - When you are transacting on our website, you are assured that your information is encrypted via 128-bit SSL. This technology encrypts the information from your customer browser to our secure servers and avoids third parties to intercept and read the data being passed during the booking session.
Confirmed Reservation - The reservation is processed and confirmed in less than a minute. You will see a confirmation page, and receive an email containing your Hotel Confirmation number and reservation details. Please save and/or print for records purposes.
NO MODIFICATION AND NO CANCELLATION POLICY
Terms of a No-Show Occurrence - In the event that you do not arrive before the time specified in the Cancellation and No-Show Policy as stated in the Hotel Policies section, you have committed a No-Show. This gives us the right to charge your card for the No-Show Fees as stated there.
Hotel's Responsibility - Your contract for the room services is strictly between you and the Hotel. As such, we are solely responsible for providing you the guaranteed room accommodations and related services.
Secure Reservation Processing - The reservation processing is securely facilitated by our online reservation partners.
No Liability - Neither we, nor our online reservation partners, nor any of our directors, employees, affiliates or other representatives, will be liable for any loss or damage arising out of or in connection with your use of any information, products, services and/or the materials offered through this website, including but not limited to loss of data, income, profit or opportunity, loss of or damage to hotel and claims of third parties, or any indirect or consequential loss or damages, even if we and our online reservation partners have been advised of the possibility of such loss or damage, or such loss or damages were reasonably foreseeable.
Limitation of Financial Liability - In the highly unlikely event of an issue arising as pertains to a reservation, the liability to us, and/or our online reservation partners, if any, is limited to the Non-Refundable Reservation Guarantee Deposit paid at the time of the reservation.
Governing Law - Your reservation is governed by the laws of the Philippines and is subject to the exclusive jurisdiction of the courts. The reservation confirmation (if any) and these terms represent the entire agreement between you and our Hotel Website.
Customer Support services - If you have any questions about this term of reservation, you can reach us through:

PARADISE GARDEN RESORT HOTEL & CONVENTION CENTER
Manggayad, Manoc-manoc, Boracay Island through
Malay Aklan, Philippines 5608

Telephone Number: (036) 288-3411, 288-3729 to 30,

Mobile Number: 0917-629-4539

Facsimile Number: (036) 506-3190

Email Address: otareservations@paradisegarden-boracay.com

Privacy Policy

Privacy Policy for IOB INSTANT ONLINE BOOKING

At IOB INSTANT ONLINE BOOKING, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by IOB INSTANT ONLINE BOOKING and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at reservation@instantonlinebookings.com.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. IOB INSTANT ONLINE BOOKING legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information: · IOB INSTANT ONLINE BOOKING needs to perform a contract with you · You have given IOB INSTANT ONLINE BOOKING permission to do so · Processing your personal information is in IOB INSTANT ONLINE BOOKING legitimate interests · IOB INSTANT ONLINE BOOKING needs to comply with the law IOB INSTANT ONLINE BOOKING will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights: · The right to access, update or to delete the information we have on you. · The right of rectification. · The right to object. · The right of restriction. · The right to data portability · The right to withdraw consent

Log Files

IOB INSTANT ONLINE BOOKING follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, IOB INSTANT ONLINE BOOKING uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of IOB INSTANT ONLINE BOOKING. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on IOB INSTANT ONLINE BOOKING, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that IOB INSTANT ONLINE BOOKING has no access to or control over these cookies that are used by third-party advertisers.

Third Pary Privacy Policies

IOB INSTANT ONLINE BOOKING's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. IOB INSTANT ONLINE BOOKING does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy (GDPR Privacy Policy created at GDPRPrivacyPolicy.net) applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in IOB INSTANT ONLINE BOOKING. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Hotel Policy

Check-in Time	2:00 pm
Check-out Time	12:00 pm
Note: All Times indicated in the policies are expressed in GMT +8:00.

Other Policy

TRAVEL DOCUMENTS REQUIRED	HOTEL GUIDELINES & REQUIREMENTS: • Strictly 2 people per room. • All guests must submit a copy of a valid identification card. • Bookings will only be considered guaranteed once full payment has been settled. • A hotel voucher will be issued once the reservation is guaranteed and paid. • All guests must fill-up the online Health Declaration & Registration Form of Paradise Garden Boracay thru http://103.137.179.172/paradisegarden/registration.php or see attached QR CODE. • Local Aklanon guests must provide Medical Health Certificate upon check-in issued from their respective Barangay Health Center or Any Accredited Hospital/Clinic. • Non- Aklanon guests will present a Copy of the Negative RT-PCR Test before Guest arrival. • Guest AKLAN QR CODE will be scanned upon Hotel Entry. • Guest/Tourist stayed from other Hotel more than one week in the Island and wish to extend stay at Paradise Garden will be required to present a Medical Certificate issued from any Accredited Hospital or Clinic. AKLAN PROVINCE GUIDELINES & REQUIREMENTS: • All guests must fill-up the online Health Declaration Card of Aklan Province: access https://touristboracay.com/ or https://www.touristboracay.com/health-declaration-boracay.aspx. • All guests must present an RT-PCR Negative result after undergoing the same (extraction date) not earlier than 72 hrs. prior to the date of travel (except Aklanon Tourists and children below 2 years old) • All guests must submit a copy of a valid identification card ( for children below 2 years old, kindly attach birth certificate) • All guests must present a confirmed booking from hotel/resort accommodation with DOT Accreditation and Certificate of Authority to Operate (CAO). • Airline Ticket back and forth. • Submit requirements of Province of Aklan with subject format OHDC-Family Name, First Name to touristboracay@gmail.com and wait for the email response for HDC with QR CODE. IMPORTANT: Please read the attached "GUIDES FOR TOURISTS" from DOT for step by step process. NOTE TO TOURIST: • Paradise Garden Promo Package with our Partner molecular lab for Swab testing. • For Affordable RT-PCR Test (Swab Test) you may visit and log in link. http://www.tpb.gov.ph/rtpcrphtravel/ Airports Allowed: • Flights for Tourist via Caticlan Airport only • Flights for APOR/LSI via Kalibo only Furthermore, here are the requirements for APOR: • Mission Order - ( For Uniformed Personnel) • Travel Order - ( For Other Agencies) • RT-PCR test result • Hotel Voucher • Aklan Health Declaration Card with QR Code. Note: All this requirements will be Validate at Jetty Port with the LGU Malay. Foreigners who reside in the country: o Valid Alien Certificate of Residence (ARC) o Passport For further assistance, please do not hesitate to contact us.
INCIDENTAL DEPOSIT POLICY	Incidental Deposit (cash or credit card) will be collected upon check-in and in case of non-consumption, it will be refunded upon check-out. Other incidentals consumed within the hotel must be settled on or before check-out. Incidental deposit is required as follows: 1 to 3 nights of stay - PHP 5,000 4 nights and over - PHP 10,000 Incidental deposits can be in cash or in the form of credit card verification.
Unsuccesful Payment Charging	A reservation agent will contact you within 3 days to settle this matter.
Confirmation Notice	Please print the confirmation page / reservation email to be presented upon check-in.
Rates	All Rates are inclusive of 10% Service Charge and 12% VAT. Rates are subject to change without prior notice and are not applicable for conference and group bookings.

Modify/Cancel Booking